Speaking Engagements in 2019


Date/Location :

Feb 11-15, 2019, San Francisco

Conference :

IBM Think 2019

Abstract :

Build Next Generation Customer Experiences with IBM Watson

The world of technology is changing at a rapid pace. Newer trends in technologies like Natural Language Processing (NLP), Artificial Intelligence (AI), Big Data, Predictive/Prescriptive analytics has led to innovative platforms like IBM Watson that helps product/solutions companies.

SoftClouds, a leader in technology and innovation, has been at the forefront of driving these trends into strategic solutions for customers. One such solution is SoftClouds’ Qupplet, a Natural Language Search engine for Siebel that uses IBM Watson that helps non-technical users with natural queries. The strategic and innovative solution uses Watson Assistant, Watson Knowledge Studio and Watson Natural Language Understanding.

Key takeaways include:

  • Trends affecting CRM/CX
  • Siebel & IBM Watson – an Innovative Solution
  • Solution Architecture – The Journey & How Watson Made the Difference
  • Futuristic CX Use Cases with Watson
  • Views on the Future – CX-2025, Cloud & Watson

Moderator :

Asokan Ashok
Chief Technology & Innovation Officer, SoftClouds